Kanpeki Digital | E-commerce Paid Advertising

PRIVACY POLICY

Last updated: 6 October 2024
At Kanpeki Digital Ltd (trading as Kanpeki Digital), we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or use our Services.
By using our website kanpekidigital.com and Services, you agree to the practices outlined in this Privacy Policy. If you do not agree with any aspect of this policy, please do not use our website or Services.

INFORMATION WE COLLECT
We collect personal information that you provide to us when you use our website, contact us, or engage in our Services. This may include:

Personal Identification Information (such as your name, email address, phone number, and company name)
Payment and Transaction Information (such as payment details and billing information when you purchase our Services)
Technical Data (such as your IP address, browser type, and usage data collected through cookies)
Any other information you provide directly to us through forms, emails, or other communication channels.

HOW WE USE YOUR INFORMATION
We use the information we collect for the following purposes:

To provide and maintain our Services, including processing transactions and delivering requested services
To communicate with you, including responding to your inquiries, sending you updates, and providing customer support
To manage our relationship with you, including sending you marketing and promotional communications that may be of interest to you (if you have opted in to receive them)
To improve our website and Services, including analysing usage patterns and monitoring website performance
To comply with legal obligations, including verifying your identity and complying with applicable laws and regulations

SHARING YOUR INFORMATION
We will never sell your personal information to third parties. However, we may share your personal information with the following parties under certain circumstances:

Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our Services, including payment processors, hosting providers, and email service providers. These providers are bound by data protection agreements to ensure your information is kept secure
Legal Obligations: We may disclose your personal information if required by law, legal process, or government request
Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the transaction. We will notify you of any such change

DATA SECURITY
We take data security seriously and implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.
However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and while we strive to protect your personal data, we cannot guarantee its absolute security.

YOUR DATA RIGHTS
You have the following rights regarding your personal data:

Right to Access: You have the right to request a copy of the personal information we hold about you
Right to Rectification: You have the right to correct any inaccurate or incomplete personal information
Right to Erasure: You have the right to request that we delete your personal information under certain circumstances
Right to Restriction: You have the right to request that we limit the processing of your personal data under certain conditions
Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes
Right to Data Portability: You have the right to receive your personal information in a structured, commonly used format for transfer to another organisation.
To exercise any of these rights, please contact us at hello@kanpekidigital.com. We may ask you to verify your identity before we fulfil your request.

COOKIES
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us understand how you use our website and improve your user experience.

You may choose to accept or decline cookies through your browser settings. However, declining cookies may limit your ability to fully experience our website’s features.

RETENTION OF YOUR INFORMATION
We will retain your personal information for as long as is necessary to fulfil the purposes for which it was collected, including to comply with legal, accounting, or reporting requirements.
When your personal information is no longer needed, we will securely delete or anonymise it.

INTERNATIONAL TRANSFERS
We may transfer your personal information to countries outside the European Economic Area (EEA) if required to deliver our Services. If we transfer your personal data outside the EEA, we will ensure it is protected with appropriate safeguards in place.

THIRD-PARTY LINKS
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

CHILDREN’S PRIVACY
Our Services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from individuals under this age. If we learn that we have inadvertently collected personal information from a child under 18, we will delete such information as soon as possible.

CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically to stay informed of how we are protecting your personal information. Your continued use of our Services following any changes to this Privacy Policy constitutes your acceptance of the updated terms.

CONTACT US
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: hello@kanpekidigital.com
Website: https://kanpekidigital.com
By using our website and Services, you agree to this Privacy Policy

Personal Identification Information (such as your name, email address, phone number, and company name)

Payment and Transaction Information (such as payment details and billing information when you purchase our Services)

Technical Data (such as your IP address, browser type, and usage data collected through cookies)

Any other information you provide directly to us through forms, emails, or other communication channels.

HOW WE USE YOUR INFORMATION We use the information we collect for the following purposes:

To provide and maintain our Services, including processing transactions and delivering requested services

To communicate with you, including responding to your inquiries, sending you updates, and providing customer support

To manage our relationship with you, including sending you marketing and promotional communications that may be of interest to you (if you have opted in to receive them)

To improve our website and Services, including analysing usage patterns and monitoring website performance

To comply with legal obligations, including verifying your identity and complying with applicable laws and regulations

SHARING YOUR INFORMATION We will never sell your personal information to third parties. However, we may share your personal information with the following parties under certain circumstances:

Legal Obligations: We may disclose your personal information if required by law, legal process, or government request

Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the transaction. We will notify you of any such change

Right to Access: You have the right to request a copy of the personal information we hold about you

Right to Rectification: You have the right to correct any inaccurate or incomplete personal information

Right to Erasure: You have the right to request that we delete your personal information under certain circumstances

Right to Restriction: You have the right to request that we limit the processing of your personal data under certain conditions

Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes

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HOW WE USE YOUR INFORMATION
We use the information we collect for the following purposes:

SHARING YOUR INFORMATION
We will never sell your personal information to third parties. However, we may share your personal information with the following parties under certain circumstances: